It's Your Data

Privacy Policy

Effective Date: November 2nd, 2016

Read our full Privacy Policy below:

1. Information We Collect

We collect the following types of information.

1.1 Information you provide us directly.

  • Your username, password and e-mail address when you register for a FreshSqz account.
  • Profile information that you provide for your user profile (e.g., first and last name, picture, phone number). This information allows us to help you or others be "found" on FreshSqz.
  • User content (e.g., content, webpages, promotions, and other materials) that you post to the service.
  • Communications between you and FreshSqz. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices, customer service/support communication). Note that you may not opt out of Service-related e-mails.

1.2 Promoters & Brands.

  • In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number). All sensitive and credit card information is stored by our payment processing partner (Stripe). Every user must connect a Stripe account to use FreshSqz's merchant services. Information stored by Stripe is governed by Stripe's Privacy Policy and Stripe's Terms and Conditions.
  • Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as third party websites, your bank, our payment processing partner (Stripe) and credit reporting agencies.

1.3 Attendees & Customers.

  • If you register for a paid event or purchase a product, we will collect financial information from you (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. All sensitive and credit card information is stored by our payment processing partner (Stripe). Information stored by Stripe is governed by Stripe's Privacy Policy and Stripe's Terms and Conditions.
  • In addition, Promoters can set up event registration pages to collect virtually any information from Attendees in connection with registration for a Promoter's event listed on the Services. If an Attendee voluntarily provides that information in connection with registration for an event or otherwise, it will be available to us and will be held by us in accordance with this Privacy Policy. In addition, such information will be delivered to the Promoter of the applicable event in accordance with "Sharing Of Your Information" below.
  • Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Promoters, other Attendees, social media or other third party integrations, your credit card issuing bank, our payment processing partners or other third parties.

1.4 Analytics information.

  • We may use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information to help us provide you a richer experience than we would be able to without such analytics information.

1.5 Cookies and similar technologies.

  • When you visit the Services, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use FreshSqz and provide features to you.
  • We may ask advertisers or other partners to serve discounts or services to devices on the Free Version, which may use cookies or similar technologies placed by the third party or us.
  • More information is available in our About Cookies section.

1.6 Log file information.

  • Your browser automatically reports log file information each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.
  • When you use our Services, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users that then help us track, which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Services.

1.7 Device identifiers.

  • When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may store data related to device hardware, operating system or other software, or data sent to the device by FreshSqz.
  • A device identifier may deliver information to us or to a third party partner about how you browse and use the Services and may help others or us provide reports or personalized content and discounts. Some features of the Services may not function properly if use or availability of device identifiers is impaired or disabled.

1.8 Metadata.

  • Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
  • Users can add or may have Metadata added to their User Content including keywords, geotag (e.g., to mark your location to content), webpages or other data. This makes your User Content more searchable by others and more interactive. If you geotag your content using other's APIs then, your latitude and longitude will be stored with the content and searchable (e.g., through a location or map feature) if your content is made public by you in accordance with your privacy settings.

2. How We Use Your Personal Data

2.1 We may use Personal Data as follows:

  • Help you efficiently access your information after you sign in
  • Remember information so you will not have to re-enter it during your visit or the next time you use the Service;
  • Provide personalized content and information, which could include online discounts or other forms of marketing
  • Provide, improve, test, and monitor the effectiveness of our Service
  • Develop and test new products and features
  • Monitor metrics such as total number of visitors, traffic, and demographic patterns
  • Diagnose or fix technology problems
  • Automatically update the FreshSqz application on your device FreshSqz or other Users may run contests, special offers or other events or activities ("Events") on the Service. If you do not want to participate in an Event, do not use the particular Metadata (i.e. keyword or geotag) associated with that Event.

2.2 Marketing.

Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you. In particular, Promoters should note that we might use information we receive or collect regarding Attendees (including without limitation via a Promoter's event registration page) in accordance with the terms of this Privacy Policy, including in the manner set forth above.

2.3 Promoter & Brand Emails & Phone Numbers.

We allow Promoters and Brands to use our email and text tools to contact Attendees or Customers for their current and past events or product purchases, so you may receive emails or text messages from our system that originate with such Promoters and Brands. If you have registered for an event or purchased a product on the Services, your email or phone number is available to that Promoter or Brand. However, Promoters and Brands may also import the emails or phone numbers they have from external sources and send communications through the Services to those emails or phone numbers and we will deliver those communications to those emails or phone numbers. See "Opt Out from Electronic Communications" below on how to opt out of these communications.

3. Sharing Of Your Information

We will not rent or sell your information to third parties outside FreshSqz (or the group of companies of which FreshSqz is a part) without your consent, except as noted in this Policy. Parties with whom we may share your information:
  • We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that FreshSqz is part of, or that become part of that group ("Associates"). Associates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Associates' own services (including by providing you with better and more relevant experiences). But these Associates will honor the choices you make about who can see your content.
  • We also may share your information as well as information retrieved from cookies, log files, device identifiers and location services, with third-party organizations ("Service Providers") that help us provide the Service to you. Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
  • We may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
  • We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
Parties with whom you may choose to share your User Content:
  • Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings that you set. To change your privacy settings on the Service, please change your profile setting. Once you have shared User Content or made it public, that User Content may be re-shared by others.
  • Subject to your profile and privacy settings, any User Content that you make public is searchable by other Users and subject to use under our FreshSqz platform. The use of the FreshSqz platform is subject to the Terms of Use, which incorporates the terms of this Privacy Policy.
  • If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties using the FreshSqz platform have copied or saved that information.
In the event of a change of control:
  • If we sell or otherwise transfer part or the whole of FreshSqz or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy or provide you with an updated Privacy Policy that you would be able to review and determine your best course of action.
Responding to legal requests and preventing harm:
  • We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

4. How We Store Your Information

Storage and Processing:
  • Your information collected through the Service may be stored and processed in the United States or any other country in which FreshSqz, its Subsidiaries, Associates or Service Providers maintain facilities.
  • FreshSqz, its Subsidiaries, Associates, or Service Providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
  • By registering for and using the Service you consent to the transfer of information to the U.S. or to any other country in which FreshSqz, its Subsidiaries, Associates or Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
  • We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, FreshSqz cannot ensure the security of any information you transmit to FreshSqz or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
  • Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and FreshSqz, at all times. Your privacy settings may also be affected by changes the social media services you connect to FreshSqz make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.

5. Your Choices About Your Information

Your account information and profile/privacy settings:
  • Update your account at any time by logging in and changing your profile settings.
  • Unsubscribe from email or text message communications from us by clicking on the "unsubscribe link" provided in such communications. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).
  • Learn more about reviewing or modifying your account information.
How long we keep your User Content:
  • Following termination or deactivation of your account, FreshSqz, its Subsidiaries, Associates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
  • Learn more about deleting your account.

6. Security.

We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the FreshSqz web site and online services, you may need to submit a password or some other type of authenticating information. All online sales procedures (for example member subscriptions or e-store purchases) are processed through our 256-bit secure socket layer (SSL) secure server.

FreshSqz may use e-mail addresses of merchants who signed up online to send an email related to our products and if affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further email communications at that email address, please contact our Customer Service.

7. Your Obligation To Others.

  • Certain features on FreshSqz enable you to communicate with other FreshSqz users. This information is to facilitate the interaction between users in their use of FreshSqz services and solutions.
  • Do not abuse this access by sending spam or irrelevant marketing information to other contacts. Doing so would be in violation of these terms and could result in termination of your account without notice.
  • Do not provide personal information about others unless you are authorized or required to do so by applicable law or contract. Before supplying personal information about others, you and the person about whom you supply the information must review and consent to the Terms of Use of the Website. By submitting any personal information about others, you represent and warrant that you are authorized to do so, that you have made the Terms of Use available to the person about whom you supply the information, and that you have obtained that person's written consent to our Terms of Use. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant that you have abided by that law and that it allows us to receive and disclose the information under this Privacy Policy without any further action on our part. You agree to indemnify, defend and hold harmless FreshSqz, its parents, officers, directors, employees and agents, sponsors and supporting artists, licensors and suppliers for any failure by you to comply with this paragraph.

8. Children's Privacy

FreshSqz does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact our Customer Service.

9. Other Web Sites And Services

We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own terms and policies. In addition, you agree that we are not responsible and do not have control over any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

10. How To Contact Us About A Deceased User

In the event of the death of a FreshSqz User, please contact our Customer Service. We will usually conduct our communication via email; should we require any other information, we will contact you at the email address you have provided in your request.

11. How To Contact Us

If you have any questions about this Privacy Policy or the Service, please find the appropriate support channel in the FreshSqz Help Center at which to contact us.

12. Changes To Our Privacy Policy

FreshSqz may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of FreshSqz or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.